I’ve been working on a car audio DIY project for a short time and hit a few snags with the dash-kit and Sony stereo I bought. I thought I was going to have to send back the dash-kit and figure out the antenna connector online. Instead, I stopped by Viejo Auto Stereo in Mission Viejo, CA, hoping someone there would give me some free advice – and also thinking that I might just have them finish the install, if they could do it while I was in town. They were near closing time and they were trying to finish up a job for a customer who would be back before they closed, so they couldn’t do the job right then, but he was nice about it.
When I continued to ask questions about my DIY project, the owner, Santiago Villalva, took the time to show me what I had done wrong with the dash-kit and explained a couple of other things. He was very patient, even though he was the only one there and was trying to finish that job the other customer. Even when I continued to ask questions, he was quick to help and didn’t show any frustration with my free-loading.
His help was appreciated and I ended up buy $25 worth of stuff from him for the 10 minutes he spent with me. Truly good customer service. Thanks again Santiago!
VIEJO AUTO STEREO
24001 Via Fabricante #1005
Mission Viejo, CA 92691